Returns & Exchanges

At NVB, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains effortless and risk-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Ship Your Return

  Drop off your package at any authorized carrier location or schedule a pickup for your convenience.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects your return, your refund will be processed to your original payment method or your exchange will be shipped within 5-7 business days.